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Crystal Squid Support

Helping you to play games since 2003!


Privacy Policy

Support Home > Privacy Policy

This document sets out what data is currently collected by this web site, and how such data is used. Maintaining your privacy is important to us. This document is subject to change as and when new sections/features of the web site are added, so please ensure you regularly check it.

This guide is a general overview of our Privacy Policy. There is also a P3P policy document which goes into further depth on exactly what information we keep and how it is used.

Information we collect

The only information we currently collect is non-identifying and aggregate information which we use to monitor the site's usage (e.g. how many people are accessing each page per day). This information may be used to improve the site, and shared with advertisers. This information does not disclose anything that can be used to identify the user.

When purchasing games, we use a third-party site, SWReg, for secure payments. This site may store important information regarding the payment. Please refer to their privacy policy. We will store the registered name, the name of the person who paid, the date the payment occurred, and the email address used when registering. We need these so we can return lost registration keys accurately, whilst preventing fraud. We will not store any credit card details, or other sensitive data, and the data we do store will be used only for the recovery of lost registration keys.

If you email us, we will use the return address to answer any questions, if we are able. We will not use this address for any other purpose, or share it with anyone outside Crystal Squid Ltd.


Ok, I'll try to make this as simple as possible...
Some games use cookies to score your progress/highscores. Feel free to deny/delete any cookies from this site, but don't blame us if you lose your scores. However, because some games use cookies, we now (by EU law) have to warn you about it. Because this warning is annoying, once you click it, it should go away and never bother you again. However, to do this we need to use a cookie. So the only cookie we actually always use, is the one we have to use to tell you that we might use cookies!

Yes, this is exactly as daft as it sounds.

We don't store any identifying information in our cookies ever, but some adverts use their own cookies, usually to make sure you don't keep seeing the same advert again and again.

Data Security

We have in place appropriate measures to prevent any unauthorised access to any information we may collect through this site.

Children's privacy

We don't collect or keep any information about anyone, regardless of age.

Additional Notes

This policy only applies to pages within the Crystal Squid web site. We cannot offer any guarantees for web sites that we may link to.

We may also collect additional data for investigating security issues. In the event of a security breach or illegal activity, we may release any information we possess to the relevant authorities.

We may use advertising agencies that use cookies to collect aggregate information to enable them to target their advertising more effectively. We have no control over these cookies, but we try to ensure that the advertising firms we use are reputable, and have privacy policies similar to our own.

If you have any queries about the data we collect, please contact us .

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